Frequently Asked Questions

Here are some common questions asked about the tools in Caring for the Paramedic Community.

The survey items ask you about your perceptions of various factors that impact the psychological safety of the workplace. The questions are based on the recognition that you are an expert on what it is like to do your job in your work environment. The questions are not about physical health or mental illness and no personal information is gathered.

Employee answers are anonymous and no one can see or access individual responses. Only aggregate results will be reported to the organization. If fewer than ten people in a particular group respond, this group will not be analyzed or reported.

All survey response data will be stored during this project on an independent, highly secure and FIPPA compliant Canadian server. Data is stored in a de-identified format so that no one will have access to identifiable information.

Yes, completion of the survey is completely voluntary. A high level of completion by all workers will provide more accurate information about the organizational psychological health and safety. If you prefer not to answer a particular item, you will be provided with this option.

This information will be helpful in two ways. The results for an organization will let leadership know about areas of strength or concern that influence the psychological health and safety of their workplace. The information from all the organizations that are participating in the project will be used to create a database and improve the survey so that it is helpful for all workers in Canadian paramedic organizations.

Yes, workers will receive a link to the survey that can be accessed on a computer, tablet or smart phone. Please note that you will not be able to stop and save your responses and return later, so please allow sufficient time to give this your full attention. The survey will take 15-25 minutes to complete.

Yes! A great way to become familiar with the assessment tool is to create and send a test survey. During the survey set up, you can select whether the survey will be used for testing only. A test survey has the same functionality as a live survey. You can send out a survey link, collect responses, and generate reports. We recommended that you include the word TEST in your survey name in order to distinguish it from any live surveys and reports.

For the best possible experience and to assure access to all tools and resources, we recommend that you use the latest version of Chrome, Firefox, Internet Explorer, or Safari.